At pk3565, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, how we use it, who we share it with, how long we keep it, and what rights you have over your own information. We believe you deserve full transparency — not fine print designed to confuse.
This Privacy Policy applies to all users of the pk3565 website at pk3565.app and all associated services, including the sportsbook, casino, live dealer games, and mobile interfaces. By registering an account or using any pk3565 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.
pk3565 ("we", "us", "our", "the Company") is the operator of the online gambling and sports betting platform accessible at pk3565.app. We operate under an internationally recognised gaming licence and are committed to maintaining the highest standards of data protection in all our operations.
For the purposes of this Privacy Policy, pk3565 acts as the data controller in respect of all personal data collected from players and visitors to the pk3565 platform. As data controller, we determine the purposes and means of processing your personal information and accept full responsibility for its lawful and transparent handling.
For all privacy-related enquiries, complaints, or data subject requests, you may contact our dedicated Data Protection team at the contact details provided in Section 14 of this Policy. We aim to acknowledge all privacy-related correspondence within 3 business days and to provide a substantive response within 30 calendar days.
pk3565 collects the minimum personal data necessary to provide our services lawfully, securely, and in compliance with our regulatory obligations. The categories of personal data we collect are outlined in the table below:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, city of residence | Account communications, support, promotional messages (with consent) |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details, deposit and withdrawal history | Payment processing, AML compliance, fraud prevention |
| KYC Documents | CNIC scan (front and back), selfie with CNIC, proof of address (utility bill or bank statement) | Identity verification, regulatory compliance, withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Platform security, fraud detection, service optimisation |
| Usage Data | Betting history, game play history, session duration, pages visited, deposit and withdrawal patterns | Responsible gaming monitoring, bonus eligibility, personalisation |
| Communications Data | Live chat transcripts, support emails, feedback forms | Customer service, dispute resolution, quality assurance |
| Marketing Preferences | Email/SMS opt-in status, preferred game categories, promotional history | Targeted promotions (only where consent has been given) |
pk3565 does not intentionally collect sensitive special category data such as health information, racial or ethnic origin, political opinions, or religious beliefs. However, where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request or problem gambling support query, such information will be processed solely for the purpose of providing that support and will not be used for any other purpose.
pk3565 collects personal data through several channels depending on your interaction with our platform:
pk3565 uses your personal data only for the purposes set out in this Policy. We do not sell your data to third parties for advertising or profiling purposes. The primary purposes for which we process your personal data are as follows:
Every use of your personal data by pk3565 is grounded in one or more of the following legal bases:
Where pk3565 relies on legitimate interests as a legal basis, we have carried out a balancing assessment to confirm that our interests do not override your fundamental rights and freedoms. Full details of our legitimate interests assessments are available upon written request to our Data Protection team.
pk3565 does not sell your personal data. We share your information only where strictly necessary and with the following categories of recipients:
pk3565 will never sell, rent, or lease your personal data to third-party advertisers, data brokers, or marketing companies. We do not share your betting or gaming history with your employer, family members, or any other party without a legal basis to do so. Your pk3565 account information is yours — we guard it accordingly.
pk3565 uses cookies and similar tracking technologies on our website and mobile interface to provide core functionality, maintain session security, analyse platform usage, and — where you have consented — deliver personalised content and promotions.
7.1 Types of Cookies We Use:
7.2 Cookie Management: You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your pk3565 account. For marketing and analytics cookies, you may withdraw consent at any time via your account privacy settings without affecting your ability to use the platform.
pk3565 retains your personal data only for as long as is necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by applicable law. The retention periods we apply are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | AML regulatory requirements, dispute resolution |
| KYC Documents | Duration of account + 5 years after closure | Regulatory compliance, licence conditions |
| Financial & Transaction Records | 7 years from date of transaction | AML legislation, tax reporting obligations |
| Betting & Gaming History | 5 years from date of activity | Dispute resolution, responsible gaming monitoring |
| Customer Support Records | 3 years from date of interaction | Quality assurance, complaint handling |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
| Technical & Log Data | 12 months from collection | Security monitoring, fraud detection |
Following the expiry of the applicable retention period, your personal data will be securely deleted or anonymised in a manner that prevents reconstruction of your individual profile. Where data has been anonymised, it may be retained indefinitely for statistical and research purposes without further notice.
pk3565 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security programme includes:
While pk3565 takes extensive measures to protect your data, account security is a shared responsibility. You should use a strong, unique password for your pk3565 account, enable two-factor authentication, and never share your login credentials with any third party. pk3565 will never ask for your password via email, live chat, or any other communication channel.
As a player on the pk3565 platform, you have the following rights in respect of your personal data. These rights are available to all Pakistani players regardless of the legal framework under which they are asserted:
As a pk3565 player in Pakistan, you have clear and enforceable rights over your personal data. Here is what you are entitled to request at any time.
You can request a copy of all personal data pk3565 holds about you at any time. We will provide a full data export in a readable format within 30 days of your verified request at no charge.
If any personal data pk3565 holds about you is inaccurate or incomplete, you have the right to request correction. Most basic account details can be updated directly through your account dashboard.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that regulatory retention obligations may prevent full immediate deletion in some cases.
You can ask pk3565 to restrict the processing of your data in certain circumstances — for example, while you contest the accuracy of data we hold, or while a complaint is being investigated.
Where processing is based on your consent or on contract, you may request that your data be provided to you in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
You have the right to object to processing based on legitimate interests, and to object at any time to the use of your data for direct marketing purposes. Marketing opt-outs take effect immediately upon request.
To submit a data subject request, contact the pk3565 Data Protection team at [email protected] with the subject line "Data Rights Request". Please include your registered account username and a clear description of the right you wish to exercise. We will acknowledge your request within 3 business days and respond fully within 30 calendar days. We may ask you to verify your identity before processing the request.
pk3565 operates an absolute minimum age policy of 21 years for all players. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. This policy is strictly enforced through mandatory CNIC-based age verification at the point of registration.
Where pk3565 becomes aware or has reasonable grounds to believe that an account has been registered by a person under the age of 21, that account will be immediately suspended and all associated personal data will be subject to a compliance review. Any deposits made by an under-age player will be returned to the originating payment method after verification, and all bonus funds and winnings will be forfeited.
Parents and guardians are strongly encouraged to make use of parental control software to restrict access to gambling websites on devices shared with minors. pk3565 supports all responsible parenting initiatives in Pakistan aimed at protecting young people from exposure to gambling content.
As an internationally operated platform, pk3565 may transfer your personal data to technology partners, KYC providers, and infrastructure services located outside Pakistan. Where such transfers occur, pk3565 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
Safeguards we rely upon for international transfers include:
You may request further information about the specific safeguards applied to any particular international transfer by contacting our Data Protection team at the address provided in Section 14.
pk3565 reviews and updates this Privacy Policy periodically to reflect changes in our data processing activities, applicable legal requirements, or regulatory guidance. The "Last Updated" date displayed at the top of this page will be revised each time a substantive change is made.
Where changes are material — for example, where we introduce a new purpose for processing your data or change our data sharing arrangements in a significant way — we will provide advance notice via email to your registered address or via a prominent notice within the pk3565 platform prior to the changes taking effect.
Your continued use of the pk3565 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with a material change, you may request voluntary account closure in accordance with the account closure provisions in our Terms & Conditions.
Previous versions of this Privacy Policy are available upon written request to our Data Protection team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which pk3565 handles your personal data, we encourage you to contact us directly in the first instance. Our Data Protection team is experienced in handling privacy queries from Pakistani players and will make every effort to resolve your concern promptly and fairly.
Email: [email protected]
Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"
Response Time: Acknowledgement within 3 business days; full response within 30 calendar days.
If you are not satisfied with pk3565's handling of your privacy complaint following our internal review, you may escalate the matter to the relevant data protection supervisory authority or the gaming regulator under whose licence pk3565 operates.
Your trust is the foundation of everything we do. Here is how pk3565's privacy practices protect Pakistani players every single day.
Every piece of data exchanged between your device and pk3565 — from login credentials to CNIC uploads and JazzCash transactions — is protected by bank-grade 256-bit SSL encryption at all times.
pk3565 has a strict no-sale policy on player data. Your personal information, betting history, and financial details are never sold, rented, or shared with advertisers, data brokers, or any third party outside those explicitly named in this Policy.
You will only ever receive promotional emails or SMS messages from pk3565 if you have explicitly opted in. You can withdraw marketing consent at any time through your account settings — no hoops, no hidden barriers.
pk3565 processes your data in full compliance with our gaming licence conditions and applicable AML legislation. Our data practices are reviewed regularly against evolving regulatory standards to ensure we remain compliant.
From access requests to full data erasure, pk3565 makes it straightforward for Pakistani players to exercise their privacy rights. Our Data Protection team handles all requests within 30 days with no unnecessary friction.
In the unlikely event of a data breach affecting your personal information, pk3565 commits to notifying affected players without undue delay and to reporting to the relevant regulatory authority within 72 hours — as required by our licence obligations.
Now that you understand how pk3565 handles your personal data, explore our casino, sportsbook, and slots knowing your information is in safe hands. Fast PKR payouts via JazzCash and EasyPaisa. 21+ only.
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